Monson Truck & Trailer Repair

Brian Reising 4 months ago

We were on the first day of a 60 day trip to Washington and back. A leaf spring broke and we were able to pull into a rest area. After calling Bish RV Fix and AAA to which we subscribe and many other potential mobile RV providers, Monson came thru for us. Other providers were either saying they couldn’t help or it would be anywhere from 3 days to 3 weeks to acquire a new leaf spring and install. Monson came out the next morning, removed the broke spring, and took it 30 miles away to the Quad Cities to find a match. They couldn’t help find a 6 plate spring so bought a 5 plate and used the bottom plate of the old one to get us going in a few hours. Their staff, including the owner, were very easy to work with and were truly interested in getting us back on the road ASAP. Thanks Buck and your staff.

Todd Walton 4 months ago

They’ve save me along the road once with a new air dryer. Fast and quick service. Another time fixing an electrical issue on my side dump tarp. They were really busy and got me in quick and fixed it. Wad back on the road in 20 minutes. Great and friendly people. Highly recommend.

Bryan Davis 6 months ago

Came in for trailer hinge repair on trailer. Took me in. Took 5 min. Went down to get repair. Took Chris 45 min to do 3 hinges. Quick in, quick out. Definitely a fan of this shop. Thanks again

Godwin Iloka 7 months ago

This establishment should get zero stars. Our tire blew on our 40ft gooseneck trailer and they sent their mobile service to help us. They started charging us from the time their mobile service left their shop. (about 15 miles away) They chained up our axel (took about 5 minutes) and we drove back to their shop (about 25 minutes) They charged us for 1.25 hours of mobile service. It was less than an hour. They took two days to tell us that they couldn't find a PJ axel for our trailer. I told them that I called the manufacturer and found one. We were then advised that they could get it for us but they would mark it up 30%. I advised them that I could pay for it myself and arrange delivery there. We were then told that if we did that, they would increase their labor rates up to $175 per hour. After wasting our time and playing these games, we took our trailer to another place in town. That's our experience. Would you trust them to work on your trailer?

ashante bryant 11 months ago

Great experience..!!! I need a brake chamber fixed on my trailer. Sean assist with the details of what needed to be done, then I met Tommy the mechanic; Tommy was great, friendly and professional. I recommend definitely going to get anything on your vehicle fixed at Monson. Tommy got me in and out in a matter of 15 minutes. I definitely recommend this mechanic shop.💯